Business Etiquette

WHAT DOES THE BUSINESS ETIQUETTE COURSE ENTAIL?


This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette.

WHY SHOULD I STUDY THIS COURSE?


Have you ever been in a situation where:

  • You met someone important and had no idea what to say or do?
  • You spilled soup all over yourself at an important business event?
  • You showed up at an important meeting under or overdressed?

Let’s face it: we’ve all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help your participants look and sound their best no matter what the situation.

RECOMMENDED FOR:


  • Anyone looking to improve their business etiquette
  • Entrepreneurs and start up business owners
  • Business Owners and General Managers
  • Office Administrators
  • Sales people

YOU WILL LEARN TO:


  • Define etiquette and provide an example of how etiquette can be of value to a company or organization.
  • Understand the guidelines on how to make effective introductions.
  • Identify the 3 C’s of a good impression.
  • Understand how to use a business card effectively.
  • Identify and practice at least one way to remember names.
  • Identify the 3 steps in giving a handshake.
  • Enumerate the four levels of conversation and provide an example for each.
  • Understand place settings, napkin etiquette and basic table manners.
  • Understand the meaning of colors in dressing for success.
  • Differentiate among the dressy casual, semi-formal, formal and black tie dress code.

Take this course

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SAACI ACADEMY

SAACI is the recognised umbrella body of the Business Events Industry in Southern Africa. Since 1987 we have been dedicated to efficiency and professionalism in the industry. In fact, SAACI membership is a vital recognition of professionalism practice.

CONTACT

Email: info@saaci-academy.org
Telephone: 086 153 2769

SAACI Head Office,
158 Jan Smuts Avenue
4th Floor – East Wing
Rosebank, Johannesburg, 2121

Accredited and Premium Partner Courses

SAACI Academy has partnered with some of the best training institutions and industry bodies to offer you courses that meet the official requirements set for academic excellence and curriculum.