Elements of Customer Service

The most important element of any business is its client or customer. In this course, you will learn how to deliver excellent customer service.

DURATION:
6-12 Weeks

INTRODUCTION

The most important element of any business is its client or customer. In this course, you will learn how to deliver excellent customer service. Learn how to identify and define Customer Service, understand the importance of customers and their role within organisations, meet and exceed customer expectations, set goals and targets to achieve customer service excellence and improve your communication and presentation skills.

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