Elements of Customer Service

The most important element of any business is its client or customer. In this course, you will learn how to deliver excellent customer service.

DURATION:
6-12 Weeks

INTRODUCTION

The most important element of any business is its client or customer. In this course, you will learn how to deliver excellent customer service. Learn how to identify and define Customer Service, understand the importance of customers and their role within organisations, meet and exceed customer expectations, set goals and targets to achieve customer service excellence and improve your communication and presentation skills.

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SAACI ACADEMY

SAACI is the recognised umbrella body of the Business Events Industry in Southern Africa. Since 1987 we have been dedicated to efficiency and professionalism in the industry. In fact, SAACI membership is a vital recognition of professionalism practice.

CONTACT

Email: info@saaci-academy.org
Telephone: 086 153 2769

SAACI Head Office,
158 Jan Smuts Avenue
4th Floor – East Wing
Rosebank, Johannesburg, 2121

Accredited and Premium Partner Courses

SAACI Academy has partnered with some of the best training institutions and industry bodies to offer you courses that meet the official requirements set for academic excellence and curriculum.