Assertiveness and Self-Confidence

Assertiveness and Self-Confidence

COURSE DESCRIPTION

Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced. This workshop will provide you with many tips, techniques, and opportunities to try out your own skills.

CERTIFICATION

To qualify for your Certificate of Completion you must study, complete all modules and score at least 80% or more in each of the course assessments. A link to print your certificate will then appear under the Progress & Results Page.

LEARNING OUTCOMES

  • Define assertiveness and self-confidence, and list the four styles of communication
  • Describe the types of negative thinking, and how one can overcome negative thoughts
  • Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
  • Define the importance of goal setting, and practice setting SMART goals for assertive behavior
  • Utilize methodologies for understanding your worth — and the use of positive self-talk
  • List reasons why a pleasing appearance and body language are critical for creating a strong first
  • Practice sending positive communications phrased as “I-Messages”
  • Use the STAR model to make your case during a presentation challenge
  • Display rapport-building skills through assertive methods of expressing disagreement and consensus-building techniques
  • Practice strategies for gaining positive outcomes in difficult interpersonal situations

COURSE FEATURES

icons_05 Duration:
90 minutes
icons_11 Publisher:
Corporate Training Materials
icons_23 Video:
No
icons_23 Audio:
No
icons_29 Certification:
Certificate of Completion
icons_35 Course Level:
Intermediate